Refund Policy

Eligibility

Refunds apply to paid Nodecloud Core enrollments confirmed by invoice. Informational prices on this website are not charges. Consumer rights under Korean law that cannot be waived remain available.

Timeframe

You may request a full refund within 7 days of payment if you have not accessed downloadable cohort materials and have not attended a live session.

Full or partial refunds

• Full refund — unused enrollment within the 7-day window described above, or if we cancel a cohort and cannot offer a suitable transfer.
• Partial refund — if you withdraw after accessing materials but before the midpoint of a live cohort, we may refund 50% of the tuition paid, excluding non-refundable items.

Non-refundable items

Third-party exam fees (if any), custom on-site travel already incurred, and completed private workshops are non-refundable. Seat transfers within your organization may be allowed instead.

Refund process

Email support@nodecloud-core.digital with your invoice number, program name, and reason. We confirm eligibility within 5 business days.

Processing time and method

Approved refunds are returned to the original payment method within 10–15 business days after approval. Bank timelines may vary.

Cancellation by Nodecloud Core

If we cancel a program, you may transfer to a later cohort or receive a full refund of tuition paid for the cancelled seats.

Exceptions

Documented medical or emergency situations may receive goodwill accommodations outside the standard schedule at our discretion.

Contact for refund requests

support@nodecloud-core.digital · +82-4-101-9077 · Related: Terms of Service, Contact.